Shipping policy
Last Updated: October 21, 2026
Thank you for shopping with REIAK.
At REIAK, we are committed to providing a transparent, reliable, and convenient shopping experience. We work with professional print-on-demand production and fulfillment partners to prepare and deliver our products to customers around the world.
This Shipping Policy explains our processing times, estimated delivery schedules, shipping charges, international shipping procedures, and order tracking information.
📦 1. Order Processing & Production
Each REIAK product is made to order and prepared after your purchase has been confirmed.
Estimated Processing Time: 2–5 business days
During this period, your order is prepared, printed, and packaged before being handed over to the shipping carrier.
Please note:
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Processing times do not include shipping transit times.
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Business days generally exclude weekends and public holidays.
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Orders placed on weekends or holidays normally begin processing on the next business day.
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Production may take longer during peak seasons or periods of increased order volume.
Once your order has been dispatched, you will receive a shipping confirmation when the relevant shipment information becomes available.
🌍 2. Shipping Destinations
REIAK offers international shipping to supported destinations worldwide.
We work with fulfillment and shipping partners to deliver orders across the United States and internationally.
Shipping availability depends on the destination, applicable carrier services, and fulfillment restrictions.
Customers can confirm whether delivery is available to their location by entering their shipping address at checkout.
If shipping is unavailable for a particular destination, no applicable shipping method will be offered during checkout.
⏳ 3. Estimated Delivery Times
Our estimated shipping transit times are:
| Destination | Estimated Delivery |
|---|---|
| United States | 5–7 business days |
| International / Worldwide | 7–15 business days |
Important: These delivery estimates begin after your order has been processed and dispatched.
Total Estimated Time
Your estimated arrival timeframe includes:
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Order Processing: 2–5 business days
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Shipping Transit: Based on the destination
Estimated overall timelines:
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United States: Approximately 7–12 business days
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International: Approximately 9–20 business days
These are estimates rather than guaranteed delivery dates.
Actual delivery times may vary due to carrier operations, customs procedures, destination accessibility, public holidays, severe weather, or unexpected logistics disruptions.
Any delivery estimate displayed at checkout should be reviewed together with the applicable processing time.
💳 4. Shipping Rates & Charges
Shipping charges are calculated during checkout based on the available delivery options for your order.
Applicable shipping costs may depend on:
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Delivery country and address
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Shipping method and carrier availability
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Order quantity and package details
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Fulfillment location
All applicable shipping charges will be displayed before you complete your purchase.
We do not require customers to pay undisclosed shipping charges to REIAK after checkout.
🎉 5. Free Shipping on Orders Over $75
REIAK offers FREE standard shipping on orders with a merchandise subtotal exceeding $75 USD to supported shipping destinations.
How It Works
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Add eligible products to your cart.
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Reach a merchandise subtotal above $75 after applicable discounts and before taxes and shipping.
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Enter your delivery address at checkout.
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The applicable free standard shipping option will be displayed automatically.
No promotional code is required.
Free shipping covers the applicable standard shipping charge only. It does not include customs duties, import taxes, or other government-imposed charges that may apply to international orders.
Where optional expedited shipping is available, additional charges may apply if you select that service.
📍 6. Shipping Confirmation & Tracking
Once your order has shipped, we will send a shipping confirmation email to the email address provided during checkout.
When tracking is available, the confirmation will include a tracking number or tracking link.
Please allow time for the shipping carrier to update its tracking system after dispatch.
Tracking updates may vary by carrier and destination, particularly for international shipments.
If you need assistance locating your order, contact us at:
Please include your order number so our support team can assist you.
🌐 7. International Shipping, Customs & Import Duties
International shipments may be subject to customs inspections, import duties, taxes, and other charges imposed by the destination country.
Unless otherwise indicated at checkout:
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Customs duties and import taxes are not included in the product price.
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Customers may be responsible for applicable import charges assessed by their local customs authority.
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Customs clearance procedures may affect delivery times.
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Any import charges collected by REIAK at checkout will be identified before purchase.
We recommend reviewing your country's import requirements before placing an international order.
If you need information about charges applied to your shipment, please contact our customer support team.
🏠 8. Accurate Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout.
Please ensure that your order includes:
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Full recipient name
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Correct street address and building information
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City, state or region, and postal code
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Country
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Valid contact information
If you discover an error in your shipping address, contact us as soon as possible.
We will make reasonable efforts to update the address before your order is shipped.
Once a shipment has been dispatched, address changes may not be possible.
If an order must be reshipped because of an incorrect or incomplete address supplied by the customer, additional shipping charges may apply, subject to applicable law.
📬 9. Multiple Packages & Fulfillment Locations
Depending on product availability and fulfillment requirements, an order containing multiple items may be produced or shipped from different fulfillment locations.
As a result:
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Items from the same order may arrive in separate packages.
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Separate tracking numbers may be provided.
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Delivery dates may differ between packages.
If your order arrives in multiple shipments, please review the tracking information provided in your shipping confirmation emails.
Any applicable shipping charges will be disclosed during checkout.
⚠️ 10. Shipping Delays
We work to process and dispatch orders within our advertised processing timeframe.
However, unexpected delays can occasionally occur.
If we determine that your order cannot be dispatched within the promised processing period, we will contact you with updated information and provide the applicable options to accept the delay or cancel the affected order for a refund.
Where required by law, refunds for canceled or unfulfilled orders will include applicable shipping charges and will be issued within the legally required timeframe.
If your shipment is delayed after dispatch, please contact our team so we can review the tracking information and coordinate with the carrier.
Nothing in this policy limits your statutory rights regarding delayed or undelivered goods.
📦 11. Lost, Damaged, or Missing Packages
If your order is lost in transit, arrives damaged, or is marked as delivered but cannot be located, please contact us at:
Include your order number and a description of the issue.
For damaged packages or products, please provide photographs where reasonably possible.
We will investigate the matter and work with our fulfillment and shipping partners to determine an appropriate resolution.
If an order is confirmed lost in transit or damaged due to fulfillment or shipping issues, we will provide an appropriate replacement or refund at no additional cost to the customer, in accordance with applicable law.
Customers will not be required to pay additional shipping charges to correct an error caused by REIAK or its fulfillment partners.
🔄 12. Returns & Refunds
REIAK accepts eligible return requests within 30 days of delivery.
For approved returns based on incorrect size selection, color preference, or change of mind, customers are responsible for applicable return shipping costs.
If an item arrives damaged, defective, or incorrect due to an error on our part, REIAK will cover the cost of an authorized return when necessary.
We do not charge restocking fees.
For detailed eligibility requirements, return instructions, and refund procedures, please review our:
Return & Refund Policy: https://www.reiak.com/policies/refund-policy
🛍️ 13. Order Changes & Cancellations
Because REIAK products are made to order, we recommend reviewing your order details carefully before completing your purchase.
If you need to change or cancel an order, please contact us immediately at:
We will make reasonable efforts to accommodate changes before production begins.
Once an order has entered production or been dispatched, modifications or cancellations may no longer be possible, except where required by applicable law.
Your statutory cancellation and consumer protection rights remain unaffected.
📩 14. Contact Information
If you have questions about shipping, delivery times, tracking, or an existing order, our customer support team is available to assist you.
Store Name: REIAK
Legal Business Name: WZLCD LLC
Email: contact@reiak.com
Phone: +1 505-523-2201
Business Correspondence Address:
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States
Website: https://www.reiak.com
Contact Page: https://www.reiak.com/pages/contact-us/
Please note that our business correspondence address is not a designated return shipping address. Approved return instructions will be provided by our support team.
REIAK — Wear Your Identity.